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    Your First Login

    To log into your certification account for the first time, follow these steps to create your password.

    • Go to the CompTIA certification account Login page.
    • Click the Never Logged in Before link.
    • Enter the email address you used to register for your exam and click Submit.
      Enter your last name, registration number* and a new email address and click Submit.
      (Use this option if your email address has changed or does not match anything in the system.)
    • You'll receive an email with a link and instructions for creating your password.
    • After creating your password, you'll be directed to the login page to log into your account.

    * Your registration number can be found on your exam score report, your exam appointment confirmation email or on the Exam History page of your Pearson VUE account.

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