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    Forgot your password or Candidate ID

    Please follow these steps to reset your password:
    • Go to the CompTIA certification account login page.
    • Click Forgot your Password or Candidate ID.
    • Enter your email address and click Submit.
    • You’ll receive an email message from CompTIAnoreplies@comptia.org with a link to reset your password. If you don’t see the email in your inbox, please check your spam/junk folders.
    • Click the Set Password link in the email message.
    • Follow the instructions to reset your password.
    • You'll be directed back to the Login page to enter your email and new password.

    If you need to change the email address on your account, just send a help request with your full name, address and email on your account and we'll be glad to change it for you.


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