Due to the impacts of COVID-19, CompTIA exam vouchers expiration dates have been extended. CompTIA will be offering candidates the option of online certification testing starting on April 15, 2020. To learn more about voucher expiration extensions and online testing options click here.
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    Forgot your password or Candidate ID

    Please follow these steps to reset your password:
    • Go to the CompTIA certification account login page.
    • Click Forgot your Password or Candidate ID.
    • Enter your email address and click Submit.
    • You’ll receive an email message from CompTIAnoreplies@comptia.org with a link to reset your password. If you don’t see the email in your inbox, please check your spam/junk folders.
    • Click the Set Password link in the email message.
    • Follow the instructions to reset your password.
    • You'll be directed back to the Login page to enter your email and new password.

    If you need to change the email address on your account, just send a help request with your full name, address and email on your account and we'll be glad to change it for you.


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