This video will show administrators how to create a supervisor in the CompTIA CertMaster Learn platform using existing users.
Hi everyone. Today, we are going to be learning how to add an Admin into your CertMaster Learn institution. This functionality can only be performed by users who have the Institution Admin role assigned to them. Users with the admin role can create and manage other users, create groups, assign contracts and use the impersonation mode for other users within the CertMaster Learn platform.
Admins will start in their Institution Admin dashboard and navigate to the Admins tab. And from the Admins tab, you can select the blue box labeled New Admin. To create an Admin, you'll start by entering the Admin's name and their email. The Password field is optional but best practice is that you leave this field blank. If you leave this field blank an account registration email will be sent automatically to the user. If you enter a password, you will need to manually provide this information to the user.
The next step is to assign the different roles to your user. You may choose the roles of Institution Admin or Institution Supervisor. If you intend for the created user to also have the Instructor role, you will need to return to the Instructors tab. Please refer to the Creating an Instructor video.
After choosing the roles and all the information has been looked over, you can select Create to finalize the creation of your new Admin. After creation, you'll be brought back to the Admins tab where you'll see your created admin at the top of the list.
If a password was not set during creation, your admin will now automatically receive their account registration email. This email contains a link that the Admin can use to access their account for the first time.
And that is how you add an Admin to your CertMaster Learn Institution.