Configuring CertMaster Learn or Labs (2023 or prior) in Blackboard Learn (LTI 1.3)

Applicable Products: CertMaster Learn, CertMaster Labs, CertMaster Practice (LTI 1.3)

Part 1: Enable LTI Tools in Blackboard

This part may require no action if your institution already uses LTI tools regularly.

1. Logged in as an Admin, click System Admin at the top, then navigate to LTI Tool Providers under the Integrations section.

2. Click Manage Global Properties on the screen that appears.

3. Ensure that Enabled in Courses and Allow configured tool providers to post grades are both set to Yes. The other settings can be configured as desired.

Part 2: Registering the tool

1. Logged in as an Admin, click System Admin at the top, then navigate to LTI Tool Providers under the Integrations section.

2. Click Register LTI 1.3/Advantage Tool on the screen that appears.

3. Enter the Client ID (also called the Application ID) provided to you by your CompTIA integration specialist.

4. In the screen that appears, copy the Deployment ID into an email back to your integration specialist and send it.

5. Change Tool Status to Approved.

6. Under the Institution Policies section, check each box (Role in Course, Name, and Email Address,) and switch each radio button to Yes for Allow grade service access, and Allow Membership Service Access.

7. Click Submit at the bottom right.

Part 3: Setting LTI and Tool Availability

This part may require no action depending on your Global LTI Properties.

1. Navigate to System Admin → Tools and Utilities → Tools, and scroll down to LTI. Confirm that it is switched to On.

2. In the desired course, under Course Management on the left, select Tool Availability.

   • Confirm that all CertMaster tools are checked in the far right column, Available in Content Area

   • Confirm that the row for LTI is checked in the Available column.

If any of these are not checked and grayed out, your System Admin has likely disabled LTI at a scope that includes your course. This can differ according to your institution’s policies, but it could be disabled at any of the following levels:

• At the system-wide level: System Admin → Tools and Utilities → Tools → LTI

• At the organization level: System Admin → Organizations → Organization Settings → Organization Tools

• At the all-courses level: System Admin → Courses → Course Settings → Course Tools

See screenshots below for additional assistance.

Step 1.3

Step 2.2

Step 2.6

Step 3.2