Refund policies are set by the student’s state of residence. Please refer to the course catalog for more information here. If you are eligible for a refund, please make the request here. Related articles How Do I Reschedule My Exam? What Is an Exam Voucher? My State is on the Prohibited List. What Options Do I Have for Training? I Missed My Exam; How Can I Reschedule? I Had a Technical Issue with My Exam; How Can I Get Help?