Problem #1
Symptom:
While building links, a blank screen is shown after selecting "License Pool" and clicking the create links button.
Cause:
The school does not have a LabSim License Pool set up on the LabSim Account.
Resolution:
Add a License Pool for products that this school will use.
Problem #2
Symptom:
EduApp wouldn’t load a course outline when working with licenses
Cause:
There is not a 1:1 radio between licenses and products.
When a single license contained multiple products, though the license was technically configured correctly, the EduApp would not load the course outline. The course outline would only load when the LabSim product was within a license without any other product titles.
Resolution:
Fix or create a License Pool for only one product.