StoreFor online testing, you’ll need a reliable device that meets the system requirements below and has a webcam. We encourage you to run a system test in advance, using the same computer and network that you will use to take your exam.
System Requirements
| Operating System |
Windows 10 |
|---|---|
Note: Windows Operating Systems must pass Genuine Windows Validation.
|
|
| Firewall | Do not take your exam in a setting with a corporate firewall (including VPN), or, alert your Network Administrator to the network configuration requirements. We recommend testing on a personal computer. Work computers generally have more restrictions that may prevent successful delivery. |
| RAM |
OS specified minimum RAM 4 GB RAM or more |
| Display |
Minimum Resolution: 1024 x 768 in 16-bit color. Additional monitors are forbidden. |
| Internet Browser | The newest versions of Microsoft Edge, Safari, Chrome, and Firefox or Internet Explorer 11. |
| Internet Connection |
A consistent connection speed of 1 Mbps down/up is required. We recommend testing on a wired network as opposed to a wireless network. Tethering to a mobile hotspot is explicitly prohibited. |
| Webcam |
Webcam must have a minimum resolution of 640x480 @ 10 fps. Mac users may need to allow OnVUE within their ‘System Preferences: Security & Privacy: Privacy’ settings for Microphone, Camera, Automation and Input Monitoring. |
| Sound & Microphone |
Verify the audio and microphone are not set on mute in Windows. Mac users may need to allow OnVUE within their ‘System Preferences: Security & Privacy: Privacy’ settings for Microphone, Camera, Automation and Input Monitoring. |
| Browser Settings | Internet Cookies must be enabled. Any Pop-Up blocking setting(s) must be disabled. |
| Device | All tablets are strictly forbidden, unless it has a physical keyboard and also meets the operating system requirements mentioned earlier. |
| Power | Ensure you are connected to a power source before starting your exam to avoid draining your battery during the exam. |
Workspace Requirements
You can test at home or in your office. Wherever you test, you should be in a walled room, with a closed door and without distractions. No one else is permitted in the room with you while you are testing.
During the check-in process, you will be asked to take photos of your work area, which will be checked by a proctor prior to exam launch. Please ensure that your desktop is clean and that you are not within arm’s reach of books, notepads, sticky notes, papers, pens, pencils, and other writing instruments/objects. Additional monitors and computers must be unplugged and turned off. Items on the wall with writing on them, such as whiteboards, will be inspected. If your workspace does not pass a room scan, you are not permitted to proceed with taking the exam.
