StoreCertMaster Practice Reporting: Progress, Misinformation, Course Struggle, Time Spent, Mastery
CertMaster Practice Reporting reflects activity for your whole course as well as individual students. This robust reporting tool is intended to help a student see their progress and an instructor help coach students on how to proceed through the content.
REPORTING HOME
The Reporting tab within the Certmaster Practice platform is only available to those that have an Instructor Role (redeemed an instructor access key). This is where all students within a given classroom (assigned at time of purchase and linked through the specific access keys provided) will be grouped together for reporting purposes. The Report Home section will give a more general overview of the class as a whole. 
COURSE SUMMARY
The Reporting tab within the Certmaster Practice platform is only available to those that have an Instructor Role (redeemed an instructor access key). This is where all students within a given classroom (assigned at time of purchase and linked through the specific access keys provided) will be grouped together for reporting purposes. The Course Summary section will start to break down each specific lesson and review activity (Refresh, Smart Refresh, Review) to give a more specific overview, while still viewing the class as a whole.
LEARNER PROGRESS
The Reporting tab within the Certmaster Practice platform is only available to those that have an Instructor Role (redeemed an instructor access key). This is where all students within a given classroom (assigned at time of purchase and linked through the specific access keys provided) will be grouped together for reporting purposes. The Learner Progress section will start to break down each specific lesson and review activity (Refresh, Smart Refresh, Review) to give a more specific overview, for each specific learner.
THE STUDENT/LEARNER EXPERIENCE
The Instructor and Learner will have generally the same user experience within the CertMaster Practice platform. The “Courses” tab will only appear for the Instructor as it fits into the multiple tab structure as shown here.
For the Student/Learner they will see the “Change Course” dropdown menu if multiple courses exist.
REPORTING FILTERS
Use this area to quickly sort information displays based on your selected classroom (course) or by date. Check anonymous to anonymize learner data when presenting reports. This hides learner names and email addresses, replacing them with Learner IDs. Select the run button to generate a new report based on the filters you’ve set.
COURSE SUMMARY: COURSE AVERAGE
Displays high-level information about the course and its learners’ progress.
- Average Progress: Average completion percentage of all learners within this course
- Average Completion Time: Average amount of time spent to complete all modules with- in this course across all learners
- Misinformation: Percentage of questions that a learner thought they knew and got wrong anyway. This represents the amount of the course that users didn't initially know.
- Refreshers: Number of times learners have completed a refresh of a module to relearn content.
- Total Learners: Number of learners within this course or classroom
- Total Modules: Number of modules within this course or classroom
LEARNING OVERVIEW
A breakdown of learning across all learners and modules.
Module: List of all initial learning and refreshers across all modules.
Number of Learners: The quantity of learners who performed that type of learning.
Average Progress: Average completion percent per module across all learners.
Average Time Spent: Average time spent learning within each module attempt across all learners.
Last Activity: The last date that learning was performed within a module attempt across all learners.
Average Knowledge
- Misinformation - what a learner thought they knew and got wrong anyway (marked “Sure”, but was incorrect)
- Uncertainty - what a leaner was unsure of (marked “Un sure” or “I Don’t Know Yet”)
- Mastered Knowledge - What a leaner was confident and correct on (marked “Sure” and was correct)
- Average Struggle - A breakdown of a learner's misinformation and or uncertainty to show efficiency of learning.
Mastered knowledge growth is represented by increasing green bars and decreasing red (misinformation) and yellow (uncertainty) bars over multiple refreshers. The more refreshers, the more
comfortable the learner becomes with the information.
Learners should take multiple refreshers of each module in the days, weeks, and months after their initial attempt, paying special attention to what they get wrong and reading explanations to ensure understanding. Refreshers should be taken no fewer than 2 days after the initial learning.
AVERAGE STRUGGLE
A breakdown of a learner's misinformation and uncertainty to show efficiency of learning.
Note: There is a close relationship between average knowledge and average struggle.
Average Struggle
A display of learners':
• Actionable Intervention - a learner saw a question three times and still got it wrong. Some action needs to be taken to help a learner through this content.
• Low Struggle - a learner saw a question three times, but got it correct on the third try. A learner may need help on this.
• Learned It - Knowledge that was misinformation or uncertainty that has now been learned. This is good.
• Knew It - Knowledge that a learner already mastered. This is good.
Decreasing struggle is represented by increasing grey (knew it) and blue (learned it) bars over time. Learning with actionable Intervention, especially in refreshers, should be reviewed to understand why a learner is continually unsure of the topic.
