• English
  • Deutsch
  • Español
  • 日本語
  • Português
  • Help

    Redeeming Access Keys

    Task: You need to access your CompTIA CertMaster products for the first time using the access keys provided to you after purchase.

     

    Redeem Access Keys: Individuals

    Redeeming Your Access Key

    Redeeming your access key is required the first time you access a training product.

     

    Note: CompTIA migrated to single sign-on (SSO), so please use the “Reset your password” option to create your new SSO password if you haven’t previously signed in through this page.

    • Step 1: Go to https://login.CompTIA.org/#redeemAccessKeys.
    • Step 2: Log in to your existing CompTIA account or create a new account.

      If you already have a CompTIA account, just use your email address and password to sign in.

      If you don’t already have a CompTIA account, click the Sign up now link and follow the steps to verify your email address and create a new account.

    • Step 3: Enter your access key in the Redeem access keys box and click the Redeem Now button.



    • Step 4: Click Access My New Training to go directly to your new product or click View All My Products to see a full list of all your training products.

    Accessing Your Products

    To access your training products after you have redeemed your key:



    Redeem Access Keys: Organizations

     

    Task: You need to access your CompTIA training products through your institution or organization. This is a different procedure than using a single sign-on (SSO) account.

     

    Note: Products and access methods excluded from SSO include any CompTIA training products with an institutional / organizational setup. Those are typically used as part of structured training by your employer, an academic institution or training organization. In these situations, you'll access your training products in one of the ways outlined below.

    Access Methods

    • Access Key Method: Follow the instructions provided by your instructor or institution admin with an access key and an institution-specific registration URL (e.g., learn.comptia.org/access-key/institution_name).
    • LMS Integration Method: Follow the log in instructions for your organization's Learning Management System (e.g., Canvas, Moodle, Blackboard, etc.) and launch the respective CompTIA training product.
    • Direct Link Method: Click on the registration link sent via email directly from the platform.

    CompTIA CertMaster Labs or CompTIA Labs

    • Access Key Method
      • Step 1: Navigate to the CompTIA Labs platform.
      • Step 2: Click the Sign In button (if necessary). 
      • Step 3: Follow the instructions to redeem your access key.
    • LMS Integration Method: Follow the log in instructions for your organization's Learning Management System (e.g., Canvas, Moodle, Blackboard, etc.) and launch the respective training product.

    CompTIA CertMaster Practice

    • LMS Integration Method: Follow the log in instructions for your organization's Learning Management System (e.g., Canvas, Moodle, Blackboard, etc.) and launch the respective training product.

     

     

    Questions

    If you have any questions about accessing your training products for your course, please contact CertMaster_Ops@CompTIA.orgfor assistance.

     

    Outcome: After redeeming access keys for your training products, you should be able to begin accessing and using the products to become proficient with your new skills.

     

    Related Articles

    Was this article helpful?
    en-us