Live Online Training Frequently Asked Questions
- What Systems and Equipment Are Required to Participate in a Live Online Training Course?
- What is the $500 Equipment Charge?
- What is Included With My Live Online Training Course?
- How Do I Access My Course and Learning Materials?
- How Do I Access the Live Zoom Classroom?
- When Can I Access My Course?
- I Cannot Complete My Live Online Training Course as Previously Scheduled. Am I Able to Reschedule My Course?
- How Do I Register For My Exam?
- How Do I Receive My Exam Vouchers?
- How Can I Receive a Certificate of Completion for the Live Training Course?
- My State is on the Prohibited List. What Options Do I Have for Training?
- How Do I Get a Refund?
- I Am a Military Student Enrolled via the Army IgnitED Program. How Do I Reschedule My Course?