If you’re unsure whether you already have a CompTIA account, we recommend visiting the CompTIA Sign In page and clicking Reset your password to check if your email is associated with an account.
What to Do If You Can’t Access Your Email
If you have an existing CompTIA account but no longer have access to the email address associated with it, please submit a Help Request so we can update your email address. Do not create a new account, as this can cause issues with your records.
How to Create a New CompTIA Account
If you don’t already have a CompTIA account, follow these steps to set one up:
- Go to the CompTIA Sign-In page.
- Click the Sign up now link.
- Enter your email address and click Send verification code.
Tip: We recommend using a personal email address that is unlikely to change. - Check your email for the verification code.
Note: The email will come from donotreply@auth.comptia.org with the subject line “CompTIA Account Email Verification.” If you don’t see it, check your spam folder. - Enter the verification code and click Verify code.
- Click Continue to proceed.
- Enter your first and last name.
Tip: If you plan to schedule an exam soon, use your legal name as it appears on the ID you’ll present during the exam check-in process. - Create a password that meets the provided requirements.
- Check the box to agree to CompTIA’s Privacy Policy and Terms & Conditions.
- Click Continue to complete the process. You’ll be directed to your account home page.
For future logins, simply visit the CompTIA Sign-In page and enter your email address and password.
If you have any questions or need assistance, we’re here to help!