1. CompTIA
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Please select the category of your issue

Subcategory of Support Issues

Subcategory of Support Issues

Subcategory of Support Issues

Subcategory of Support Issues

Subcategory of Support Issues

Description: Problems with access codes, license keys, or vouchers

Description: Managing customer profiles, merges, and account details

Description: Issues unique to instructors or students

Description: Login and authentication problems

Description: Content, results, and certification outcomes

Description: Scheduling or managing exam appointments

Description: Materials and ongoing certification requirements

Description: Issues during purchase or payment processes

Description: Refund or return requests for purchase

Description: Invoices, confirmations, and pricing requests

Description: General store or purchasing problems

Description: Discount or promo code inquiries

Description: Support for purchased training products

Description: Voucher product or redemption problems

Description: Issues with bundled product purchases

Description: Technical or content errors in learning systems

Description: General queries or feedback not tied to a product

Description: Duplicate accounts, emails, or orders

(2 people per organization can have access)

This Form Is for Organizations and Schools Only: Individual customers, please use our standard support form: https://help.comptia.org/hc/en-us/requests/new.

Maximum of Two People. How many Person Access?

Does your school or institution share your LMS with other schools or organizations? (for example, a state school system or community college system)

Please enter the details of your request and attach a screenshot if applicable. A member of our support staff will respond as soon as possible.

Add file or drop files here

    You can reach Pearson VUE Monday through Friday from 7 a.m. to 7 p.m.
    Central Time at 877-551-7587 (toll-free) or 952-905-7404.

    You can find Pearson VUE's additional contact information
    (including regional phone numbers, online chat, and email form) here:
     https://home.pearsonvue.com/comptia/contact.