CompTIA will mail a complimentary certification kit for new certifications which includes an 8 1/2 x 11" printed certification, plastic certification wallet card (similar to a credit card) and a congratulations letter from CompTIA's CEO, Todd Thibodeaux.
Note: Certification kits are not sent for renewed certifications.
You can order a certification kit for your renewed certification or a replacement certification kit at any time. The price for most kits is $15 and all sales are final. The CompTIA IT Fundamentals ITF+ and Cloud Essentials+ certifications do not include wallet cards and are $12 per kit.
To order a new certification kit:
- Step 1: Log in to your CompTIA account.
- Step 2: Click the Manage Certifications header.
- Step 3: Click the Go to My Certifications button to be directed to your certification account.
- Step 4: Click the Fulfillment tab in the top navigation bar.
- Step 5: Click the Order Replacement Certificate link directly under the navigation bar.
- Step 6: Confirm or update your shipping address and click Next.
- Step 7: Select the certificate(s) and quantity that you would like to order from the list of your certification(s) and click Next.
- Step 8: Review your selections and click Make Purchase to continue. You will be directed to PayPal to complete your payment transaction.
- Step 9: Your order will open in a PayPal payment page and you may pay with your PayPal account if you have one, create a PayPal account if you wish or pay as a guest with any credit or debit card – including Visa, MasterCard, Discover or American Express.
- Step 10: Complete the transaction with your PayPal account or select your credit or debit card type. If paying with a credit or debit card, enter your credit card account details.
- Step 11: Review your address and payment information and click Pay Now.
You will receive a receipt from PayPal to the email address you used for your PayPal transaction, which may be different than the email address on your certification account. When you go back to your certification account you will see the new kit that you ordered under your Fulfillment History.