How to Check Out with Shop Pay (US/Canada)

Shop Pay is a secure and easy way to purchase exam vouchers, learning products, or training from the CompTIA store.

Follow these steps for an easy checkout experience:

Steps

1. Select Your Region
   • Ensure the correct region is selected at the top of the page.
2. Add Products to Your Cart
   • Browse and add your desired exam vouchers, learning products, or training materials to your shopping cart.
3. Review Your Cart
   • Click the cart icon and select “View Cart” to review your items, quantities, and prices.
4. Begin Checkout
   • On the order summary page, you have two options:
     • Option 1: Click the Shop Pay (purple) button to begin directly with Shop Pay Checkout.
     • Option 2: Click Checkout as a Guest. On the next (express checkout) page, you can choose Shop Pay as your payment method.
5. Sign In to Shop Pay
   • Enter your Shop Pay email. If you don’t have an account, follow the instructions to create one.
6. Confirm Your Identity with a Phone Code
   • Shop Pay will send a verification code via SMS to your registered mobile number; enter this code to proceed and keep your checkout secure.
7. Verify Your Information
   • Enter or update your billing address and contact information.
   • Confirm your payment method (credit/debit card) and shipping method (digital products are delivered by email).
8. Complete Your Purchase
   • Review your order and click Pay Now.
   • Wait for your order to be processed.
9. Order Confirmation
   • You’ll see an order confirmation page and receive a confirmation email. For digital products, your access details will be sent by email.
10. Account Access
    • If this is your first purchase, CompTIA will create an account for you and send setup instructions so you can access your purchased materials.

If you have any issues or need assistance, please contact CompTIA Support for help.