This video will show admins how upload multiple students in the CompTIA CertMaster Learn platform.
Hi everyone. Today, we are going to be learning how to add multiple students into your CertMaster Learn institution. This functionality can only be performed with the student upload delivery method and if you are assigned the Institution Admin role.
Admins will start in their Institution Admin dashboard and navigate to the “Students” tab. From the Students tab, you can select the drop-down from the blue box labeled “New Students” and from the drop-down select “Upload Multiple.”
The following page will highlight the CSV import instructions, and walk you through each step of creating the CSV file. The first step is to gather information for each student you want to upload. You will need their first and last name, and their email addresses.
The second step is to create a new spreadsheet in Excel. From here, you'll create four headers labeled email, name, password and sis ID. Please note that all headers are required, even if you are leaving some blank.
You will now add your students' information from step one to their associated headers. You put their emails in the “email” field, and their first and last names in the “name” field. The “password” field is optional, but best practice is to leave this field blank. If you leave this field blank, an account registration email will be sent automatically to each student. If you enter a password, you will need to manually provide this information to your students.
The last field is “sis ID” and is used if you're wanting to add an external unique ID. This field is not required and best practice is to leave this field blank.
After all required fields have been completed, you will now need to save your Excel spreadsheet as a CSV utf-8. To do this, navigate to File. Select Save As, and from the drop-down, locate and select CSV UTF 8. After all the information has been looked over. You can select “Save” to complete your CSV file.
After your CSV file has been created, you will return to your CertMaster Learn Institution for the final steps.
The next step is to select the contract that you would like to assign to your students. This contract is certification specific, and will provide your students with their associated course material.
Select the drop-down and locate the contract that your students need. At the end of each contract name it will label how many seats are available. Please keep in mind that the number of students that you can upload at one time is limited. This will be determined by the number of seats available in your contract.
After selecting a contract, you will need to confirm that the correct course is being assigned to your students by selecting the checkbox.
The last step is to upload your created CSV file with your students' information. You'll do this by selecting the “Choose File” option, and locating your created CSV. Note that you are limited to uploading only one CSV file at a time. And after all steps have been completed you can select “Upload” to finalize the creation of your students.
If you encounter any errors when uploading your CSV file, please refer to the Support button’s resource “CSV File Upload Errors'' where you can see examples of common CSV errors.
After you click “Upload”, you'll receive an email with the report on the successful import of your students and you'll be returned to the Students tab where you can see your created students at the top of the list.
If a password was not set during creation of your CSV, each student will be sent an account registration email at this time. This email contains a link that your students can use to access their course material for the first time.
And that is how you upload multiple students to your CertMaster Learn Institution.