Receiving Your Complimentary Certification Kit
When you earn a new CompTIA certification, you’ll receive a complimentary certification kit as a token of your achievement. This kit includes:
- An 8 1/2 x 11" printed certification certificate
- A plastic certification wallet card (similar to a credit card)
- A congratulatory letter from CompTIA’s CEO, Todd Thibodeaux
Important Note: Certification kits are not automatically sent for renewed certifications. If you’d like to order a kit for a renewed certification or need a replacement, please refer to the article: How Do I Order a Certification Kit?.
Steps to Release Your Certification Kit for Mailing
Before your certification kit is mailed, you’ll need to verify the spelling of your name and your mailing address in your CompTIA account. Follow these steps:
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Log in to Your CompTIA Account
- Access your account at CompTIA Login.
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Access Your Profile
- Click the profile icon with your initials in the upper-right corner of the page.
- Select My Profile from the drop-down menu.
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Verify Your Name
- Check that your name is spelled correctly.
- If changes are needed, submit a help request to update your name before proceeding. For more details, see How Do I Correct or Change My Name on My Account?.
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Verify Your Address
- Click the Verify Address button in the banner at the top of the page, which states: "You have a certification kit ready to be mailed. Click here to verify your address."
- Review your address and make any necessary updates.
- Click the Verify Address button to confirm.
Delivery Information
Your certification kit will be sent via USPS first-class mail. Please allow up to eight weeks (often sooner) for your kit to be prepared and delivered.
Celebrate your accomplishment with your official certification kit! If you have any questions or need assistance, feel free to contact CompTIA Customer Support.