Many schools choose to integrate their CertMaster coursework with a Learning Management System (LMS) such as Canvas, Blackboard, or Moodle. Students then access their CertMaster course material by launching links in their LMS class page.
How can these students continue to access their CertMaster material after they lose access to the links in their LMS class page?
a. The student should go to the CertMaster Login page, platform.comptia.org
b. Click 'Forgot your username or password?'
c. Enter the student email address (the same email address that the school LMS has listed), and click Send Email.
d. Use your username (likely the email address your school portal has for you) and the temporary password that is sent to you on the login page within 12 hours or requesting the temporary password.
e. After logging in with the temporary password, you'll will be prompted to make a real password.
f. You may now login through the login page with your username and password going forward.