FAQs
- Why was the LabSim product name replaced with CertMaster and what does this mean for me?
- How to Merge CertMaster Accounts
- How does CertMaster track time students spend in CertMaster ?
- Is there a way to assign/restrict students to only do certain CertMaster modules?
- Green checks - what are they, what do they mean, and how to earn them?
- Does CertMaster work on mobile devices? (phones, tablets, iPads, etc.)
- How to take TestOut Pro Certification exams without an instructor to schedule it?
- How can students using LMS links to access TestOut retain access after the class ends?
- Can Respondus Lockdown Browser be used with TestOut Exams?
- How do I cite CertMaster for my class?
- Do I have to be online to use CertMaster products?
- What are the system requirements for the CertMaster software?
- Using CertMaster Offline and Downloading courses to a local drive
- Tips for Chromebook Computers
- Reasons why CertMaster does not support mobile devices.
- How to retake a CertMaster Pro Certification exam? (Without LMS integration)
- Can I use my license for more than one person?
- Can I download my product once I have placed an order?
- How much time does it take to go through the training material?
- How to retake a CertMaster Pro Certification exam? (For LMS integrated schools)
- How to clear out previous progress in a CertMaster course
- Can the CertMaster products be run on more than one computer?
- Do I need to purchase any additional components to accompany the training?
- Release dates for CertMaster products
- How do I get an access key for my CertMaster course?
- Who should students contact for help with understanding and passing Lab Simulations within a CertMaster course?