When you submit your Continuing Education Units (CEUs), they are automatically accepted and added to your total CEUs required for certification renewal.
If you accidentally enter the wrong number of CEUs, forget to upload a document, or submit CEUs under the wrong activity type, don’t worry—you can make corrections. Please note that changes can only be made to activities submitted during your current three-year CE renewal cycle.
How to Edit Your CEUs
Follow these steps to update the number of CEUs you’ve submitted:
- Log in to your CompTIA account.
- Click on the Manage Certifications header.
- Select Go to My Certifications to access your certification account.
- Open the Continuing Education menu.
- Click Edit CEUs in the menu bar.
- Ensure the intent level is set to the certification you’re renewing.
- Select the activity title.
- Update the number in the Units/Hours box.
- Click Update to save your changes.
How to Upload CEU Documents
If you need to upload supporting documents for your CEUs, follow these steps:
- Log in to your CompTIA account.
- Click on the Manage Certifications header.
- Select Go to My Certifications to access your certification account.
- Open the Continuing Education menu.
- Click Edit CEUs in the menu bar.
- Ensure the intent level is set to the certification you’re renewing.
- Select the activity title.
- Click Browse to upload your document.
- Click Update to save your changes.
How to Delete a CEU Submission
To remove a CEU submission, follow these steps:
- Log in to your CompTIA account.
- Click on the Manage Certifications header.
- Select Go to My Certifications to access your certification account.
- Open the Continuing Education menu.
- Click Edit CEUs in the menu bar.
- Ensure the intent level is set to the certification you’re renewing.
- Select the activity title.
- Click Delete to remove the submission.
How to Change the CE Activity Type
If you submitted CEUs under the wrong activity type, you’ll need to delete the original submission and re-submit it under the correct activity type. Follow the steps above to delete your CEU submission, then re-enter the information with the correct activity type.
We’re here to help if you have any questions or need assistance with your CEU submissions!