Once you have submitted your Continuing Education Units (CEUs), they are automatically accepted and added to the total number of CEUs needed to renew your certification.
If you mistakenly enter the incorrect number of CEUs, forget to upload a document or submit CEUs under the incorrect activity, you can make edits to correct the issue.
Note: Changes can only be made to the activities you’ve submitted during your current three-year CE renewal cycle.
Edit the Number of CEUs
- Step 1: Log in to your CompTIA account.
- Step 2: Click the Manage Certifications header.
- Step 3: Click the Go to My Certifications button to be directed to your certification account.
- Step 4: Click the Continuing Education menu item.
- Step 5: Click Edit CEUs in the menu bar.
- Step 6: Ensure the intent level is set to the certification you are renewing.
- Step 7: Click the activity title.
- Step 8: Click in the Units/Hours box and change the number.
- Step 9: Click the Update button.
Upload CEU Documents
- Step 1: Log in to your CompTIA account.
- Step 2: Click the Manage Certifications header.
- Step 3: Click the Go to My Certifications button to be directed to your certification account.
- Step 4: Click the Continuing Education menu item.
- Step 5: Click Edit CEUs in the menu bar.
- Step 6: Ensure the intent level is set to the certification you are renewing.
- Step 7: Click the activity title.
- Step 8: Click the Browse button.
- Step 9: Add the document.
- Step 10: Click the Update button.
Delete Your CEUs
If you need to delete a CEU submission, follow these steps:.
- Step 1: Log in to your CompTIA Account.
- Step 2: Click the Manage Certifications header.
- Step 3: Click the Go to My Certifications button to be directed to your certification account.
- Step 4: Click the Continuing Education menu item.
- Step 5: Click Edit CEUs in the menu bar.
- Step 6: Ensure the intent level is set to the certification you are renewing.
- Step 7: Click the activity title.
- Step 8: Click the Delete button.
Change the CE Activity Type
If you submitted CEUs with the wrong CE activity type, you’ll need to delete your original submission and re-submit your CEUs with the correct activity type.