If you have two or more accounts, our customer service team will merge the accounts after you provide the required demographic details to verify your identity.
If You Have Two CompTIA IDs and/or Two Accounts With Different Email Addresses
If you have multiple accounts with different CompTIA IDs and/or email addresses, please send a help request with the information listed below to have all your CompTIA exams and certifications merged into a single record. Please be sure to specify which CompTIA ID and email address you wish to maintain.
Required information:
- CompTIA ID#s on both accounts
- Address on both accounts (if they are different)
- Email addresses
- Exams taken and/or certifications achieved
If You Have Two Accounts With the Same Email Address
You won't be able to sign in if you have multiple accounts with the same email address. Please send a help request with the following information and we'll be glad to merge your accounts.
Required information:
- CompTIA ID#s on both accounts
- Address on both accounts (if they are different)
- Email address
- Exams taken and/or certifications achieved