Please allow five business days after you take your exam for your exam information to appear in your certification account. If after five business days your exam information does not appear, reach out to us to determine the cause and resolve the issue by submitting a Help Request and providing the following:
- A complete copy of your exam score report (including all pages)
- A photocopy of your valid driver’s license or passport
We will investigate your missing exam information and contact you with our findings. Please allow a minimum of five business days for us to complete the investigation.