We encourage you to run the OnVUE system test using the same computer and internet connection you'll use to take your exam to ensure you meet the system and bandwidth requirements.
Please refer to Pearson VUE's OnVUE Candidate Technical Requirements for full details regarding the technical requirements for taking your exam online through Pearson VUE's OnVUE platform. Here are some highlights:
- Firewalls/VPNs: We recommend testing on a personal computer if possible. Work computers generally have more restrictions that may prevent a successful online exam delivery. Ensure you are not behind a corporate firewall, and shut down any Virtual Private Networks (VPNs) or Virtual Machines.
- Operating System: Windows 11 & 10 (64-bit); macOS 10.15 and above
Note: Mac OS users may need to allow OnVUE within System Preferences: Security & Privacy: Privacy settings for camera and microphone. OnVUE may require permission for Automation and Input Monitoring.
- Supported Internet Browsers: The newest versions of Chrome, Safari, Firefox and Microsoft Edge for web registration or downloading the OnVUE secure browser.
Note: Internet cookies must be enabled.
- Internet Connection: For optimal performance, a reliable and stable minimum connection speed of 6 Mbps down and 3 Mbps up is required.
Note: We strongly recommend exceeding these minimum speed requirements and testing on a wired network instead of a wireless network if possible. If testing from home, ask others to avoid internet use during your exam session.
- Display: Multiple monitors and touch screens are strictly forbidden. If using an external monitor, you must close your laptop and use an external keyboard, mouse and webcam.
- Webcam: Webcam must have a minimum resolution of 640x480 @ 10 fps. The webcam may be internal or external. It must be forward-facing and at eye level to ensure your head and shoulders are visible within the webcam.
- Sound and Microphone: Headphones and headsets (wired or Bluetooth) are not allowed. Verify your audio and microphone are not muted.
- Devices: All tablets are strictly prohibited, unless they have a physical keyboard and meet the operation system requirements above.