Prepare for Your Online Exam with OnVUE
To ensure a smooth online exam experience, we recommend running the OnVUE system test on the same computer and internet connection you plan to use for your exam. This will help confirm that your setup meets the system and bandwidth requirements.
For complete details, please review Pearson VUE's OnVUE Candidate Technical Requirements. Below are some key highlights to help you prepare:
System and Network Requirements
- Firewalls/VPNs: If possible, use a personal computer rather than a work computer, as corporate firewalls and restrictions may interfere with the exam. Disable any Virtual Private Networks (VPNs) or Virtual Machines before testing.
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Operating System: Windows 11 & 10 (64-bit) or macOS 10.15 and above.
- Mac Users: You may need to grant OnVUE access in System Preferences under Security & Privacy settings for the camera, microphone, Automation, and Input Monitoring.
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Supported Browsers: Use the latest versions of Chrome, Safari, Firefox, or Microsoft Edge for web registration or downloading the OnVUE secure browser.
- Note: Ensure internet cookies are enabled.
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Internet Connection: A stable connection with a minimum speed of 6 Mbps download and 3 Mbps upload is required.
- Tip: For the best experience, exceed these minimum speeds and use a wired connection instead of Wi-Fi. If testing from home, ask others to limit internet use during your exam.
Hardware Requirements
- Display: Multiple monitors and touch screens are not allowed. If using an external monitor, close your laptop and use an external keyboard, mouse, and webcam.
- Webcam: A forward-facing webcam with a minimum resolution of 640x480 @ 10 fps is required. It can be internal or external but must be positioned at eye level to ensure your head and shoulders are visible.
- Sound and Microphone: Headphones and headsets (wired or Bluetooth) are not permitted. Ensure your audio and microphone are unmuted and functional.
- Devices: Tablets are not allowed unless they have a physical keyboard and meet the operating system requirements listed above.
By following these guidelines and testing your setup in advance, you can feel confident and prepared for your online exam session.