This video will walk you through the process of editing a user's profile as an admin on the CertMaster Learn platform.
Hello everyone. Today we will learn how to edit a user's profile as an admin. This functionality can only be completed by users who have the admin role assigned to them. Once logged into the institution Admin Dashboard select the role associated with the user that you would like to edit. For this demonstration, we will be editing a user with all the roles assigned to them. Next, select the designated user. On the top right corner of the user's profile, select "Edit." From here, you'll be able to edit the user's name, email, or password. You can assign or remove additional roles of the admin or supervisor here. The only role you cannot give or take away is the instructor role. Please submit a help ticket via our help request form if you need to manage the instructor role for a user. Once you have edited your user's profile, select "Update." Note, the update button will indicate the user's role. You have now edited a user's profile as an admin.