You’re just a few steps away from accessing your training product. Below, we’ve outlined the access key redemption process to help you get started. Please have your access key(s) from the fulfillment email accessible, as you will need this information in the steps below.
Redeeming Your Access Key(s) - New Users
- If you use an LMS (Canvas, Blackboard, D2L Brightspace, or Moodle), the first time you click on a link to access CompTIA learning content, you will be prompted to enter your access key. Doing so will unlock your access for 12 months and allow grade return to your LMS gradebook. If you have questions on redeeming your access key(s) in the LMS, please reach out to your instructor.
- If you don't use an LMS, go to login.comptia.org
- Login, or if you don’t yet have an account, select “Create an Account” to follow the steps for your account creation.
- For each field, enter your information.
- Email address needs to be a unique email and will require verification.
- Be aware that the password field is case-sensitive.
- If you are part of an institution or school, set up your account, otherwise skip this step.
- Click Finish to create your account.
- To redeem your course, click + Add Course and enter your access key, click Redeem.
Redeeming Your Access Key(s) - Returning Users
- Go to login.comptia.org
- Login to your account.
- In the My Courses section of the home page, click + Add Course.
- Enter your access key and click Redeem.
Accessing Your Training Product
To access your training product going forward, go to: login.comptia.org. We encourage you to bookmark the page for convenience!
Note: If you are using an LMS, you will always access your training product(s) through the LMS.
Once you’ve redeemed your access key and begun your training, the next step on your certification journey is to schedule your CompTIA certification exam. Follow the link below for step-by-step instructions on how to register for your exam.