If you created your CompTIA Central account before June 23, 2026, you will be prompted to verify your age the next time you sign in.
Watch the video below for a step-by-step demonstration of the age verification and consent request process for existing CompTIA Central accounts.
VIDEO: PRIVO Authorization Process for Parents and Guardians
- Sign In to CompTIA Central
Navigate to the CompTIA Central login page and enter your email address and password.
Click Log in.
- Verify Your Age
Select your age from the dropdown menu, then click Continue
- Enter a Parent, Guardian, or Instructor Email Address
If the account is identified as belonging to a minor under the age of 13, enter the email address of your parent, guardian, or authorized instructor and click Continue. A consent request will be sent to the email address provided.
- Consent Status
After a consent request is submitted:
- A confirmation message will appear indicating that approval from a parent, guardian, or instructor is required.
- You will not be able to sign in until consent has been approved.
- The account may remain on hold pending consent for up to 90 days.
- If consent is not received within 90 days, a data deletion process may be initiated.
Additional Information
If You Are 13 or Older
If you are identified as 13 or older, you can continue signing in and accessing CompTIA Central as usual.
Instructor Consent
For information about instructor or administrative employee consent, see PRIVO: Granting Consent for Minors (under the age of 13) (Instructors and Administrative Staff).
Parent or Guardian Consent
For information about parent or guardian consent, see PRIVO: Creating a CompTIA Central Account and Requesting Parent or Guardian Consent.