Test your connection to the lab environment by going to the Lab Orientation and Connectivity Checker.
A successful connection will confirm that you are able to connect and perform operations in the lab environment.
Didn't find what you're looking for? Just submit a help request and a team member will be in touch shortly.
Submit a Help RequestCustomer Support by phone Representatives are available 24 hours a day from Sunday at 7:00 p.m. CST through Friday at 7:00 p.m. CST.
Please note: Support hours may vary by region.
United States:
(866) 835-8020
(630) 678-8300
UK Customer Support (Toll-Free):
+44 800 031 8920
Australia Customer Support (Toll-Free):
+61 1800 411 738
Japan (Toll-free):
+81 800 170 5179
Monday–Friday,
9:00 a.m. – 5:00 p.m. JST
South Africa (Toll-free):
+27 80 266 7842