Using email to enroll students (Multi-Step Path)

This is a multi-step getting started path that allows students to create their own CertMaster account and join a class created by the instructor.

Note: If you plan on using LMS (Learning Management System) integration, you should not create classes manually or use email to enroll your students. Your classes and students will be created automatically as you and your students access CertMaster from the LMS. 

Steps - Creating a Class

1. Click Classes.
2. Click +Add.
3. In the Create a Class dialog box:
   • Enter the Class Name.
   • Enter the class Start Date.
   • Enter the class End Date.
   • Click Add under Instructor(s) to include an additional instructor, if needed.
   • Click Add under Associated CertMaster Product(s).
   • Enter CertMaster, a title, or the last three digits of the product ISBN.
   • Select the respective product title.
   • Click Add.
4. Click Create. 

Steps - Inviting Students

1. Navigate to Classes and click the Class title.
2. Click Manage and select Invite Students to Class.
3. Read What to Expect in This Process. If you want to omit this screen in the future, check Don't show these instructions in the future.
4. Click Next.
5. Does your class use access keys or licenses with CertMaster products? Higher Ed students generally use access keys, while K12 instructors typically use licenses. Click What's the difference? for further detail. If you are unsure which option is used by your organization, contact your CompTIA representative.
6. Select Access Keys or Licenses.
   • Licenses: Enter the number of students in your class under How many students do you want to invite?
   • Click Create Reservation.
   • If students do not use licenses reserved for them within the reservation period, those unused licenses will return to your license pool. You can edit the reservation period after it has been created.
7. Whether you choose access keys or licenses, select an option for sending the invitation: Provide a List or Email Them Myself.

Tip: Some districts or schools block outside emails to students. If this applies to your organization, choose to send the email yourself. You may also want to send the email yourself for message confirmation.

Provide a List

1. Enter students' email addresses, one per line.
2. Click Next.
3. Verify the list is correct.
4. Click Invite.
5. Once a student clicks Join Now from the email invitation, the student will appear in your class. 

Email Them Myself

1. An email template is automatically generated. Click Copy Email.
2. Follow the outlined instructions.
   • Tip: Enter all students' email addresses in the To field, or enter your email in the To field and the students' addresses in the Bcc field.
3. Click Close on the CertMaster screen.
4. Once a student clicks the link in the email, the student can create a new account or log in to an existing account. After logging in, the student is automatically enrolled in your class. 

If you selected access keys, students typically purchase the keys themselves from the school bookstore or CompTIA directly. Students need to enter the respective key to gain course access.

If you selected licenses, students are automatically provided course access once they have logged into their accounts.

View or Edit the Reservation

After the reservation is set up:

1. Navigate to the Class page.
2. Click Manage and select Invite Students: View/Edit Class Reservation.
3. From there, you can:
   • Edit Reservation
   • Delete Reservation
   • Copy Email

Note: You can only view report data for students who are enrolled in your classes.