Tracking Time Spent in CertMaster
CertMaster tracks time spent on course resources to a limited degree. It is important to note that CertMaster does not have a perfect way to determine whether a student is actively engaging with the material or simply sitting on a page.
Where to View Time Spent
For each class, you can view available details about time spent in two reports found in the Class Reports area:
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Product Usage Report: Shows the total time each student has spent, organized by resource type.
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Individual Scores by Product Report: Provides detailed time tracking for each specific item completed by individual students.
The tracked resource types include:
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Lessons and Fact Sheets
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Videos and Demos
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Exams
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Lab Simulations
How Time Is Tracked by Resource Type
Fact Sheets
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After 10 seconds of viewing, a signal is sent to record time to the database.
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A time update is sent approximately every minute after that.
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A final update is recorded when the student navigates away from the page.
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If the student remains inactive (no mouse movement), only up to 5 minutes of additional time will be recorded after their last interaction.
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If a student returns to a fact sheet and views it again (exceeding 10 seconds), the new time is added to the previous total.
Videos
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After clicking Play and watching for 10 seconds, a signal is sent to record time.
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Updates are sent approximately every minute while the video is playing.
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Only the actual time the video is playing is recorded.
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For example, if a student watches a 5-minute video at 2x speed without interruption, about 2.5 minutes of real viewing time is recorded.
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If students return to a video and watch more (for at least 10 seconds), that time is added to the total.
Exams
(Excludes custom exams and certification exams)
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Total time spent with the exam open is recorded only upon submission.
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Saved, abandoned, or unscored exams are not recorded and do not contribute to the total.
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Each submitted attempt adds to the total time spent.
Lab Simulations
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Time is recorded from launch to submission.
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If the lab session exceeds one hour, only one hour is recorded for that session.
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Additional submitted attempts add to the total time.
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If the browser tab is closed without submitting, time spent in that session will not be recorded.
Important Notes
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Time spent logged into CertMaster outside of the tracked activities (e.g., viewing the glossary) is not included in the Product Usage or Progress by Time Spent reports.
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Custom exams and certification exams times are not included in Product Usage or Progress by Time Spent reports but are included in the Class Study History Report and their respective tabs for custom exams and certifications.