CertMaster Courseware Released in 2024 and CompTIA+TestOut Products

Getting Started Secondary Ed

• Getting Started depends on your enrollment strategy
• Request a Quote
• Step 1. Platform Log In
• Step 2. Create Your Class
• Step 3. Invite Students to Class with Licenses

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Getting Started Higher Ed

• Step 1. Platform Log In
• Step 2. Create Your Class
• Step 3. Manage Your Student Roster
• Step 4. Get Acquainted with Course Material
• Step 5. View Your Class Reports (Gradebook)

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• Step 1. Platform Log In
• Step 2. Create a Class
• Step 3. Invite Students to Class
• How can Instructors get Acquainted with Course Materials
• Step 5. View Your Class Reports (Gradebook)

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• Step 1. Enroll in your Class
• Step 2. Use CertMaster and the Courseware
• How Students can View their Progress
• Step 4. Get help from TestOut Technical Support
• Adding Additional Products or Pro Certification Vouchers
• Create an Account through CertMaster's Website

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View Student Progress and Create Reports

• Use the Class Study History Report
• View Competency Assessment Report Data 
• Create a Custom Report
• View a Class Report
• View a Personal Report (Visual Aid)

Pro Competency Exams

• Schedule a Competency Assessment
• View and download your Certificate
• Proctor a TestOut Pro Certification Exam

Manage Student Accessibility and Impairment Features

• Download Accessibility Documents in Teaching Aids
• WCAG 2.1 Compliance and VPAT
• Configure Student Accessibility Settings

Custom Exams

• Preview a Custom Quiz
• Copy a Custom Exam (via Classes)
• Edit a Custom Quiz (via Custom Quizzes)
• Schedule an End-of-Chapter Exam (via Custom Exams)
• Create Custom Quiz Questions

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Manage your Profile Settings and Licenses

• Reset a Student Password
• Return License to Pool
• View and Edit User Profile
• Reset a Teacher's Password
• Archive & Unarchive Staff or Student

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Manage your Class Organization

• Create Student Accounts
• Unenroll and Re-enroll
• Temporary Student Access
• Using email to enroll students (Multi-Step Path)
• Using a CSV to enroll students (Multi-Step Path)

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Manage your Campus or School Organization

• Select a Product Version For Administrators
• Organization Administrator Reports
• Edit Campus or Institution Settings
• COPPA Compliance
• Select a Product Version For Instructors

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• An Instructor's Perspective and Tips about Using TestOut Videos
• An Instructor's Perspective and Tips about Using TestOut Fact Sheets
• An Instructor's Perspective and Tips about Using TestOut Labs

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Canvas

• Canvas LTI 1.3 with Advantage -- Installing via JSON Configuration
• Canvas LTI 1.3 with Advantage - Install/Setup Guide using Manual Entry
• Canvas LTI 1.3 with Advantage - Linking to Course Resources
• Canvas LTI 1.3 with Advantage - Linking to Class Assessments
• Canvas LTI 1.3 with Advantage - Linking to Custom Quizzes

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D2L Brightspace

• Brightspace LTI Advantage (1.3) Install
• Brightspace LTI Advantage (1.3) - Grade (Score) Return
• Brightspace LTI Advantage (1.3) - Linking to Course Resources
• Brightspace LTI Advantage (1.3) - Linking to Custom Quizzes
• Brightspace LTI Advantage (1.3) - Linking to Class Assessments

Blackboard Learn

• Blackboard LTI 1.3 with Advantage - Installation Guide
• Blackboard LTI 1.3 with Advantage - Linking to Course Resources
• Blackboard LTI 1.3 with Advantage - Linking to Custom Quizzes
• Blackboard LTI 1.3 with Advantage - Linking to Class Assessments
• Blackboard LTI 1.3 with Advantage - Grade (Score) Return

Moodle

• Moodle LTI Advantage (1.3) - Installation Guide
• Moodle LTI Advantage (1.3) - Linking to Course Resources
• Moodle LTI Advantage (1.3) - Linking to Custom Quizzes
• Moodle LTI Advantage (1.3) - Linking to Class Assessments
• Moodle LTI Advantage (1.3) - Grade (Score) Return

Schoology

• Schoology LTI 1.1 - Install & Configure
• Schoology LTI 1.1 - Linking to Course Resources
• Schoology LTI 1.1 - Linking to Custom Quizzes
• Schoology LTI 1.1 - Linking to Class Assessments
• Schoology LTI 1.1 - Grade (Score) Return

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TestOut LTI 1.1 (LEGACY)

• Blackboard FAQ and Troubleshooting Scenarios & Solutions (LEGACY LTI 1.1)
• Blackboard LTI 1.1 - Creating a LabSim Class Using LMS Integration
• Blackboard LTI 1.1 - For Students: Grade (Score) Return
• Blackboard LTI 1.1 - Grade (Score) Return
• Blackboard LTI 1.1 - Linking to Course Resources

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Other LMS Integration Info (2024+)

• Creating a HAR file for LMS Integration Troubleshooting
• General LMS Troubleshooting
• How does Automatic Class creation work?
• Is LMS Integration right for my organization?
• LMS Grade Return Troubleshooting: Multiple Accounts

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Knowledge Base

• What is an Unlinked (CertMaster or TestOut LabSim Platform) account and Why am I being Asked to Link it to a CompTIA account?
• Speechify Text-to-Speech Feature Retirement
• How to submit a suggestion or feedback for CertMaster Platform or Courses
• Download a TestOut Pro Certificate
• Disappearing question box during a lab

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FAQs

• Why was the LabSim product name replaced with CertMaster and what does this mean for me?
• How to Merge CertMaster Accounts
• How does CertMaster track time students spend in CertMaster ?
• Is there a way to assign/restrict students to only do certain CertMaster modules?
• Green checks - what are they, what do they mean, and how to earn them?

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