Technical Support
- How to Log In to CompTIA Central (Existing CertMaster Users)
- Whitelist *comptia.org to Access login.comptia.org and Receive Verification Codes
- How to Set Up Learner Accounts Using +Addressing/Subaddressing in CompTIA Central SSO
- How to submit a suggestion or feedback for CertMaster Platform or Courses
- Disappearing question box during a lab
- Uh oh! Looks like a broken link. - How to fix
- Prompted to Repair when opening PowerPoint Live Project
- Limited and unsupported functionality on mobile devices - Details
- Does CertMaster work on mobile devices? (phones, tablets, iPads, etc.)
- Missing scores in CertMaster
- Issue: Lab Simulation Opens to a Blank White Screen
- Can Respondus Lockdown Browser be used with CertMaster Exams?
- WCAG 2.1 Compliance and VPAT
- Scrolling in Linux
- Troubleshooting Slowness, Unresponsiveness, or Freezing during CertMaster Lab Simulations
- Do I have to be online to use CertMaster products?
- Troubleshooting Slowness, Unresponsiveness, or Freezing during CertMaster Lab Simulations (Expanded Edition)
- What are the system requirements for the CertMaster Platform?
- Using CertMaster Offline and Downloading courses to a local drive
- Tips for Chromebook Computers
- Reasons why CertMaster does not support mobile devices.
- Configure Student Accessibility Settings
- No Sound in Videos
- Troubleshooting Slowness, Buffering, Stopping, or Stuttering in CertMaster Videos
- Can the CertMaster products be run on more than one computer?
- Technical Specifications and How to Find them
- Right-Click on a Mac not working in labs + other Mac tips
- Labs won't start after clicking Start Lab in Chrome (Pop-up blocker)
- Browser isn't supported - required media types
- The Importance of the CPU